When cargo is found damaged, it is necessary to estimate the extent of damage and also to find out the cause of damage for a claim for compensation. Damaged cargo must be verified as soon as it has been identified, latest at the time of arrival of the vessel and cargo at the destination. In trade business, the usual procedure is that when the damage is covered by insurance, and when the liability of damage lies with the shippers, the surveyor's report is submitted to the insurance company for a claim for compensation. This survey is usually called Damage Survey and the report is an important part of the process of claiming liability for damage.
Intermar conducts damage surveys in different trade businesses ranging from damaged cargo on ships to lesser damages on packed shipments in containers, packages etc. Damages to vessels, machinery and cargo are surveyed on behalf of owners, charterers, P&I CLUBS, traders and underwriters.